DO/s

1) Pre-Purchase Tickets Online

Tickets are available with reserved seating and can be purchased online only prior to arrival. We cannot accommodate walk-up guests at this time.

2) Bring a Mask

If you plan on visiting Golden Gate Fields, please make sure you come with a face mask. Face masks are to be worn at all times except while actively eating or drinking. Face masks are the sole responsibility of the guest.
To learn what we are doing to keep you safe during your visit, please visit http://www.goldengatefields.com/covid-19

3) Download 1/ST BET

To ensure social distancing and minimize contact at the track, we will offer contactless wagering. We encourage you to place your best using your phone or tablet. Download 1/ST BET, the official App of Golden Gate Fields. Use Code GGF500 for $10 credit for new customers.

4) Download GoTab App

Golden Gate Fields is restricted to contactless, in-seat concessions at this time. Limited Food and Beverage options will be made available at the track using the mobile app GoTab. Please download the App ahead of your visit. GOTAB

5) Use GILMAN Exit only

The only way to access Golden Gate Fields currently is off Gilman Exit. Please make sure you take that Exit – even if Google sends you another way. There is NO access to GGF currently off Buchanan.

DON’T/s

1) Don’t Attend if you feel unwell

For your safety and the safety of others, we ask that if you are  feeling ill or have cold/cough symptoms to stay home.  You can still catch all the action of live horse racing at Golden Gate Fields from the comfort of your bed or couch using your phone or tablet with 1/ST BET, the official app of Golden Gate Fields.

2) Don’t Gather in Groups

At this time, we ask that you stay in your reserved seating area and maintain 6 feet of distance from others during your visit. That includes wagering windows, bathrooms and other “gathering” places. Please follow all Covid-19 safety signage.

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Frequently Asked Questions

Q: When do tickets go on sale?
A: Tickets go on sale Monday 4/12 at 12 PM Noon. Ticket sales close the day of the event at 12 PM.

Q: Where / How do I purchase tickets?
A: Ticket information and links to purchase tickets online are available here: www.goldengatefields.com/events/tickets

Q: Do I have to pre-purchase a ticket to attend the live races?
A: Yes. Walk-up admission is not offered at this time. Guests must have proof on their mobile phone or print out ticket in order to get into the parking lot.

Q: I don’t see tickets available for a race date? When will future dates be available?
A: We are working on adding more ticket dates. If you don’t see tickets listed for a future date during this current meet, please check back weekly as we open up more sales.

Q: How much are tickets for a day at the races?
A: $15 per adult (*some box seats have min. requirements)

Kids under 17 are FREE with a paid adults ticket & box seat reservation only. All Kids and adults must be registered at the time of purchase.

Q: Are kids/families welcome to the races?
A: Yes. We encourage grand/parents to bring their children with them. Please plan accordingly as we have limited Food and beverage options. NO OUTSIDE ALCOHOL OR GLASS CONTAINERS

Q: What is on the limited menu?
A: See below for available menu to order through the GoTab App.

Q: What does my ticket include?
A: Admission, reserved club house seating, a daily race program and self-parking if applicable.

Q: I accidentally purchased the wrong tickets for a race day, can I get a refund?
A: At this time we cannot offer refunds. Please carefully select your Live Racing Date before purchasing a ticket. In the event, a race date is cancelled by the track for unforeseen circumstances, we will apply your original ticket to an alternative date to attend.

Q: What time do gates open and close?
A: Gates will open 90 minutes before the first post, unless otherwise indicated. Gates will close approx. 30 min. following the conclusion of the last race. *Post Times subject to change. Please verify on our website prior to arrival.

Q: Where do we park? Is there valet?
A: There is No Valet service at this time. Self Parking will be in available in the Top of the Hill and Top of the Stretch lots near the front of the building.

Q: What should I wear?
A: It can get cold here right on the bay and with outdoor seating, we highly recommend bringing a sweater and/or other warm clothing just in case.

Q: If it’s raining, will the event be cancelled?
A: We race rain or shine unless otherwise notified by track officials, the event will continue despite inclement weather.

Q: Is there a shuttle from BART station?
A: At this time, we cannot offer the shuttle service. Ride Shares and Cabs are available to bring guests wil valid tickets to the front gate.

Q: Is ADA/Handicap seating available?
A: Yes, we have limited ADA seating available to reserve online.

Q: What are you doing to keep fans safe?
A: To view what we are doing to keep you safe during your visit, please visit http://www.goldengatefields.com/covid-19

Q: Will there be live tellers or self-service wagering?
A: Yes, limited live tellers and self service wagering machines will be available to place bets.

Q: What is “Contactless Wagering?”
A: You can wager at the track using your mobile device/smart phone through 1/ST BET, the official app of Golden Gate Fields. This limits contact with live tellers and other guests during your visit. Visit http://www.1st.com/bet/golden-gate-fields to learn more and get the app.

Q: Is there Food and Beverage to purchase during my visit?
A: Yes, there is limited food & beverage options available through Contactless Ordering via GoTab app. http://www.GoTab.com
Those with small children and/or dietary restrictions should plan accordingly. NO OUTSIDE ALCOHOL OR GLASS CONTAINERS.

Q: Is there Free Wi-Fi
A: Yes, we offer complimentary Wi-Fi during your visit. Details provided in the daily race program.

Q: Is there a Daily Race Form to purchase during my visit?
A: Yes, the Daily Race Form will be available to purchase on the GoTab app or you can reserve your copy with your tickets online at time of purchase.

Q: If I don’t have a “smart phone” can I still order concessions?
A: Yes, we will have a limited number of guest attendants available to assist with food orders for those guests without the ability to do so from their phone.

Q: If I have an old winning tickets or credit voucher, can I redeem it during my visit?
A: Yes, you can redeem valid/non-expired credit vouchers and winning ticket during your visit.

Q: Is the Turf Club Restaurant Open?
A: No. At this time, only Clubhouse Level is open for fans. We anticipate reopening the Turf Club in the near future, as Covid-19 restrictions change. Sign-up here to receive an email update for when the Turf Club re-opens.

Q: What if I am a 2020 Turf Club Member or Season Pass Holder?
A: Any guest who paid for a 2020 Turf Club Member/Season Pass Holder or Premium Box Seat, please contact Chris Watts to discuss your options for 2021 chris.watts@goldengatefields.com

Q: Is my old Thoroughbred Card still valid for entry?
A: No. At this time we are not able to accept the following” Thoroughbred Prepaid Admission, Club House Guest Passes, Turf Club Guest Passes, General Admission Guest Passes, Top of the Stretch Guest Passes, Expired Daily Passes, Owner/Trainer Passes.

Q: Is my $1 token still valid for Dollar Sunday when you reopen?
A: No. Due to Covid-19 safety restrictions we are not offering Dollar Days.

Q: I am a CHRB licensed owner. Can I pay to come as a spectator only?
Y: Yes, however, you will be restricted to the Club House Level.
For owner access, please contact Wayne Atwell, TOC Representative for current Owner protocols for visiting Golden Gate Fields. EMAIL: watwell@toconline.com or contact the GGF Race Office directly.

Q: Can I bring a professional camera?
A: No professional cameras are allowed except by approved media.

Q: Can I use the Buchanan Street Exit?
A: NO – Please use GILMAN EXIT only. There is no access to Golden Gate Fields from Buchanan due to the vaccine site. Please avoid as you will get stuck in traffic and there is no through access.


We will continue to update this page as more questions arise and things change. Thank you for your patience.

FOR ADDITIONAL QUESTIONS, PLEASE CONTACT
QUESTIONS@GOLDENGATEFIELDS.COM